24 Sirretta Kernville, CA 93238 * 760-376-1000
www.campkernville.com
Welcome and Thank You for choosing Camp Kernville on the ‘Wild and Scenic Kern River’ in Kernville, California
GENERAL
CHECK-IN: Guests must check in upon arrival. If arrival is after hours, please check in the following morning. Arrival time is between 3pm and 10pm for Camp Sites (*See RV Rental Agreement for RV Rental Check-in times), unless other arrangements have been made with the Front Desk. *No arrivals after 10:00pm. If you arrive prior to 3pm and your site is available, you will be subject to applicable fees (depending on arrival time and availability). If site is not available for early check in, you will need to park off property until site becomes available. Reserved sites will be held until 8am the day following your arrival date. If you have not checked in before this time, you are considered a ‘no show.’ Your site will then be released back to Camp Kernville thereby forfeiting both your payment and site.
CHECK-OUT: Departure time is 11am for Camp Sites and RV Rentals. Depending on reservations for incoming guests, you may be able to pre-arrange a late check out with the Front Desk. If you have not made late check-out arrangements and do not vacate by the check-out time, you will be charged the equivalent of an additional day’s rate for site AND RV Rental (if applicable). If your failure to vacate your site interferes with the check-in of another guest at that site, you will be charged the additional day rate(s) in addition to a $100 penalty fee. Early check-out will result in the site(s) being released back to Camp Kernville thereby forfeiting both payment and site.
TRAILER SPOT: Only sites booked with ‘backward’ hookups (78 and 83) must be spotted (pulled in rather than backed in). You must prearrange this service with the Front Desk prior to your arrival date and prepay spot fees. Trailer spots must arrive between 1pm and 3:30pm (early check-in fee is waived for these sites only). If you arrive after 3:30pm and we have maintenance staff available to spot trailer, your fee will be 2x the regular rate. If you arrive after 3:30pm and maintenance staff is not available to spot your trailer, you may back in to your site for the night. Maintenance staff will spot your trailer the following day between 8am-11am.
PAYMENT: Full site payment is required at the time of booking. Any additional site fees, including but not limited to, extra guests, visitors, extra vehicles, etc. will be due at time of check-in.
GIFT CERTIFICATES: Valid for 1-year from purchase date, no exclusion of dates, nontransferable, no cash value, and must be redeemed by phone or in person. If reservation is cancelled, the funds are then treated as a raincheck.
MINIMUM STAY REQUIREMENTS: Camp Kernville has a four (4) night minimum during Peak Season. All holiday weekends (including but not limited to Whiskey Flat Days, Memorial Day, 4th of July, Labor Day, and Thanksgiving) have a four (4) night minimum. There is a three (3) night minimum stay in waterfront sites during Shoulder Season. There is a three (3) night minimum stay Easter, Halloweekend, as well as on special event weekends (please see website for scheduled events). Base and Premium sites have a two (2) night minimum stay during the Shoulder Season. One and/or two-night stays may be reserved if there is a gap in reservations (site type and number are not guaranteed during Peak Season.) Walk ins are always welcome and do not require a minimum night stay.
*Stays of 3 nights or less may be reserved within 2 weeks of arrival if there is a gap in reservations and is at the discretion of reservationist (site type and number are not guaranteed during peak season).
MAXIMUM STAY LIMITS: 14- Day Maximum
PRICES: Visit https://www.campkernville.com/Sites.html or call for current rates.
EMERGENCY PREPAREDNESS PLAN: Our Emergency Preparedness Planis available to campers and monthly guests at the front office with all information regarding evacuation routes, emergency services, etc. Copies of the entire plan are available to you (upon request).
QUIET HOURS– Between the hours of 10pm - 7am, loud music, loud conversation and/or any other activity that may disturb other guests is not allowed. Please do not expose your neighbors to excessive or offensive noise at any time. Music with profanity and/or explicit lyrics is NEVER allowed. Generators are not allowed to be run on property except in case of an emergency.
ALCOHOL/SMOKING– The smoking or vaping of cigarettes, e-cigarettes, vape pens, cigars etc. is NOT permitted in any building or within 25’ of a building entry/exit door. All cigarette butts must be extinguished and discarded of in trash receptacles. Consumption of alcohol by those under age 21 is prohibited. California laws including those prohibiting open alcohol containers and driving under the influence apply to all operators of ALL motorized vehicles within the Park.
SECURITY – To promote security within the Park, all guests and visitors ages 14+ are required to wear wristbands and to display car passes issued by our Front Desk. No soliciting is allowed in the Park. If you observe inappropriate use of campground facilities, please report this behavior to the CK Staff immediately or call the emergency number posted on the office door.
FIREARMS/FIREWORKS/FIRES
-No firearms, lethal weapons, projectile guns, slingshots, and/or water balloons of any kind are permitted on Park property. ALL TYPES OF FIREWORKS EXPRESSLY PROHIBITED.
-Campfires must be fully contained in approved fire pits/grills and must not be left unattended. Campfire must stay on your assigned site and is not to encroach on campground roads and/or common areas. Burn restrictions may apply depending upon directive from United States Forestry Department or in the event of a local wind advisory.
VEGETATION AND WILDLIFE – Vegetation may not be pruned, cut, or removed. Feeding of the wildlife including but not limited to raccoons, deer, ducks, etc. is strictly prohibited. Wildlife is protected by federal and state law. Harming wildlife may result in fines, imprisonment, or both.
CAMPSITES
GENERAL
-Sites that offer both 30 & 50 amp receptacles are for either/or usage. You may only use one receptacle (plug) at a time which is for the safety of the park electrical system, customers equipment, and general public.
-Upon arrival (for stays between May 15th and September 15th), we ask RVers to only run #1 A/C unit to slowly cool RV down. During your stay, we ask you to conserve electricity between 12-6pm daily. Please set your thermostat no more than 20 degrees cooler than current temperature and only run #1 A/C unit at a time.
-In order to keep the community safe, our local energy company (Southern California Edison) may need to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff (PSPS). Power will remain out for as long as extreme and dangerous weather conditions pose a potential fire risk. In the event a PSPS is enacted, Camp Kernville will not be held financially responsible to refund customer either in part or in total for any loss of utility and/or inconvenience.
-Due to high water demand, scheduled maintenance, emergency repair, and/or use of local water resources for fire suppression there may be fluctuating water pressure and/or intermediate shut off.
-One fire ring, one utility table*, and one picnic table is allowed per site. Please do NOT place personal BBQ’s and/or fire pits directly on Park picnic tables but rather on the utility table provided. Park fire ring is to stay on the ground at all times. If you choose to move them on your site, we require you to return them to their original position prior to checkout. *Utility tables are not included in sites 1, 2, 9, 11, 12, 13, 21, 22.
-All campsites are specifically marked. Please do not encroach on your neighbor’s space and/or utility services, campground roads, and/or common areas.
- WIFI services range from excellent to spotty depending upon location within the park and total overall usage of the service. We do not guarantee availability or that all devices will connect to our WIFI.
-The following are prohibited: charging EV (electric vehicles) at campsite, outdoor refrigerators, outdoor air conditioning units, outdoor swamp coolers, air compressors, electrical cords extending outside your assigned site perimeter, pop up toilets, hammocks attached to utility poles and/or trees, clotheslines, outdoor showers on campsite, and/or kiddie pools.
RV REQUIREMENTS
-All RV’s must be owner occupied, RVIA approved, self-contained, clean, well maintained, and have a 3” sewage hookup. Sewer connections must be sealed and the sewer line bridged to comply with Kern County health regulations. *Camper vans, Class A motorhomes, and Class C motorhomes rented through Cruise America, El Monte RV, or any other nationwide rental company exempt as long as registered guest is insured on unit and solely responsible for the driving, set up and liability of the unit.
-All black and grey water MUST BE disposed of in the sewage drain. If you are in a site that doesn’t offer a sewer hookup, you MUST dump all black and grey water at the designated dump station in the Park.
-The use of a water pressure regulator is highly recommended.
-RV’s are limited to a width of 8.5’ exclusive of slide outs. Travel trailers are limited to a length of 50’.
CAMPING SITES
-Camp Kernville reserves the right to change campsite assignment (within site type) due to extenuating circumstances or health and safety concerns. A change in site (not site type) may not result in cancellation or refund as we do not guarantee specific sites.
-Campsites vary in size. Sites may offer a combination of 30 and/or 50 AMP electrical service, water and sewer hookupplease refer to your confirmation for specifics. All sites include one (1) vehicle. You are responsible for booking a site type that will accommodate your type(s) of unit. (*See the graph for site specifics at https://www.campkernville.com/Camp/CampSites.html). All vehicles/tents must fit neatly within the site and may not be parked or stored beyond designated site area. Roof top tents are counted in the total tent count and the vehicle upon which it is affixed is considered the 1 vehicle allowed for the site. *If you park your ‘included’ vehicle in overflow, it will be considered an extra vehicle and charged the applicable rate. No street parking.
BEACH GUIDELINES
-Beach is closed between 9pm and 7am. (Exception licensed fisherman).
-DISCLAIMER: The Kern River can be a swift and dangerous river. We DO NOT have a lifeguard on duty. Swim at your own risk. Please make sure to take all safety precautions necessary including but not limited to river specific life jackets. Children and novice swimmers must be supervised AT ALL TIMES!
-We reserve the right to close the beach at any time to implement permits and/or restrictions and decrease the presence of social gathering.
-EZ UPS: Each campsite is allowed one (1) EZ UP on the beach depending upon availability. EZ Ups may not be erected in the river. EZ UPs are to be removed nightly when beach closes. Any equipment remaining on the beach after hours will be removed and taken to lost and found. Camp Kernville is not responsible for any damage or loss to equipment not removed timely by guest. In the event of windy conditions, we require you collapse the EZ UP for safety. Failure to comply may result in removal from the park.
-Ropes and the like may NOT be tied from our shore and strung across the river. The Kern River is a navigable river and must remain free of any and all encumberances.
-Fires are NOT permitted on the beach at any time.
-Glass of any kind is NOT permitted on the beach. All cigarette butts must be extinguished and discarded of in trash receptacles.
- Please do not expose your neighbors to excessive or offensive noise at any time. Music with profanity and/or explicit lyrics is strictly prohibited.
Beginning January of 2024, we will no longer allow dogs or smoking/vaping on the beach.
RV AND OTHER VEHICLE WASHING: Strictly prohibited on Park grounds.
OUTDOOR TRASH CONTAINERS: Campsites are to remain clean and free of uncontained trash at all times. Dumpsters for site trash are located by the office for your convenience. Please keep in mind we have ‘seasonal visitors’ who love to rummage for trash including raccoons, skunks, bears, etc. Help us keep the animals at bay by taking your refuse to the dumpster each evening. *Trash cans located at beach access points are intended for trash accumulated while at the beach.
OCCUPANCY:
-The maximum occupancy by site as follows: Base - 6 people per site OR Waterfront and Premium – 8 people per site. Each person is counted as an occupant regardless of age. The first two (2) people are included in the base price. People aged 14+ are $6/person/night for length of stay. Children aged 0-13 stay free. Holiday rates are all inclusive of total number of people allowed on the site.
-The number of people registered at check-in are charged for the entirety of the booking. Wristbands are issued at time of registration and must be worn on your wrist throughout your entire stay. If registered guest(s) isn’t wearing a wristband(s), he/she will be escorted to the office to replace wristband (applicable fees charged). Continued refusal to wear wristbands may result in removal from the park.
-Unregistered guests and/or visitors will either be charged double the daily rate/person/day OR you will be asked to leave the park without refund. *This decision is determined by Park Management.
-No one may sleep inside vehicles parked at site or in overflow parking.
-The use of an RV Site and the RV thereon is intended for recreational purposes and may not be used for residential or commercial purposes and may not be subleased. Use of your RV, by someone other than you, the owner, must be preapproved by the General Manager.
CHILDREN: Children should have adult supervision at all times, especially at the beach and restroom facilities. Parents are fully liable and responsible for the acts and conduct of their children. The Park has a 10pm curfew for anyone less than 18-years of age. After 10pm, persons under 18-years of age must return to their site unless accompanied by their parents.
VISITORS
-For a visitor to be on property for any length of time, it is necessary to be registered at the Front Office. Unregistered visitors will be charged triple the daily rate.
-Visitors may NOT bring pets, golf carts, ATVs, scooters, etc. on property.
-All guests entertaining visitors at the Park shall be responsible for their conduct while on the Park premises and shall be responsible for damages or incidents incurred by the visitors.
-Any guest not adhering to this visitor policy will lose all visitor privileges with the Park. All passes will be issued at the Park’s discretion. All Camp Kernville Park Policies apply to visitors.
WHO IS A REGISTERED GUEST? The named adults listed on the Reservation/Booking Confirmation or RV Rental Agreement and their household minor children (under age 18.)
WHO IS A VISITOR? Adult children, grandchildren, other relatives and friends require registration as visitors. If visitors of yours are found to be unregistered on your site or in the park, fees will be applied to your account at double the regular visitor fees and may be grounds for immediate removal.
ON WHEELS
-The speed limit within the Park is 5mph. All operators of motorized vehicles must be at least 16-years of age and possess a valid driver’s license. Drivers 18-years or younger must provide the front desk with a copy of their driver license. All motor vehicles must be in good operating condition and carry liability insurance.
-We prohibit off-road motorcycles, ATVs, golf carts, and electric and/or motorized scooters to be ridden on the premises. All must remain on a trailer parked in overflow at all times. Additional parking fees may apply.
-UHauls, storage trailers, flat bed trailers, boats, jet skis, and/or any other recreational type unit must be parked in overflow parking and pay the applicable fees.
PARKING
-Each booking includes one (1) vehicle in the base price. Vehicle must be preregistered at the Front Office and is issued a car pass that must be displayed on driver side dash, facing outward at all times. This vehicle must be parked within your site. Only one (1) vehicle may be parked on your site. If you are unable to fit your vehicle on your campsite, you will need to park in overflow (fees will apply).
-If you have any additional vehicles or guests visiting you on park grounds with a vehicle (for any length of time,) you MUST register those vehicles with the Front Office and pay applicable fees (rates vary depending on number of overflow vehicles registered to one site). Overflow parking passes will be issued. Vehicles with an overflow pass must park in designated overflow parking area.
-Unregistered vehicles will either be charged double the daily rate/vehicle/day OR you will be asked to leave the park without refund. *This decision is determined by Park Management.
-Unregistered, and or vehicles parked in unauthorized areas are subject to towing and/or impound at the owner’s expense. ALL vehicles require a car pass issued by the Front Office.
-Do not park in front of or in any ‘empty’ campsite as this will result in you being charged the equivalent of that site’s day rate. If your failure to move the vehicle timely interferes with the check-in of another guest at that site, you will be charged the additional day rate and a $100 penalty fee.
MONTH-TO-MONTH GUESTS: Please refer to your specific rental agreement.
BEACH AND GAME RENTALS: Please refer to specific rental agreement.
PET POLICY AND AGREEMENT
You may have up to two (2) pets in the Park.
Pit Bulls, American Staffordshire Terriers, Rottweilers, Wolf hybrids, any mixes thereof and any dog exhibiting aggressive behavior are not permitted in the Park. Please be aware that any visitors you may have may not bring pets.
Your pet must be on a short leash (6’ or less) at all times including when at the beach.
Pets are not permitted inside the Front Office or any bathroom/laundry facility.
The Pet Run in the northwest area of the Park is the ONLY designated place for your pet to relieve itself. Solid waste must be picked up and disposed of immediately. We do understand that accidents may happen in other areas, and if so, the waste must be picked up immediately (pet waste bags are conveniently located across from the office in case of accident.)
Please keep pets off your neighbor’s sites.
Your pets should not be left outside and/or unattended at any time. Barking must be controlled to avoid disturbing others at all times. Please keep your pet inside your RV after 10pm.
*Camp Kernville welcomes service animals at no additional charge. Service animals are working animals trained to perform tasks for the benefit of individuals with physical or mental disabilities – such as guiding people who are blind, alerting people who are deaf, alerting and protecting people prone to seizures, or other tasks directly related to a disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act.
LIABILITY – Guests agree to release and forever discharge Tower Corporation Kernville, DBA Camp Kernville, it’s insurance carriers, agents, servants, successors and assigns, herein after the ‘Released Party’, from any claims, demands, actions, causes of action and liability whatsoever, in any manner arising or to arise out of, said Released Party’s decision to provide facilities and services to guests. Guests acknowledge that the Released Party in no way can guarantee that acts of vandalism, theft, fire, flood or other damage will not occur. Further, guests agree to specifically indemnify and hold harmless the Released Party for any and all injuries and personal property damage that arise at the Park even though some may have resulted from the comparative, joint, concurring or contributory act, omission, fault or negligence, whether passive or active, of the Park or any agents thereof.
Refer to additional terms regarding your stay on your reservation form or Site Rental Agreement. The Park Management reserves the right to amend, revise and add to the Park Policy at any time.
FAILURE TO COMPLY WITH ANY ONE OR MORE OF THESE POLICIES INCLUDING BUT NOT LIMITED TO THE VISITOR AND PET POLICIES MAY RESULT IN YOUR LEAVING THE PARK WITH NO REFUND AND FUTURE RESERVATIONS BEING CANCELLED.
Tower Corporation Kernville
DBA Camp Kernville
24 Sirretta PO Box 202
Kernville, CA 93238
(760) 376-1000
CAMPSITE CANCELLATION POLICY:
If you choose to cancel your reservation, we must receive an emailed request 30-days prior to your scheduled arrival date. A raincheck will be issued as your refund in the amount of your deposit minus a $20 cancellation fee/camp site. Rainchecks are good for 6-months from the original reservation arrival date, are nontransferable, and not valid over holiday weekends. Once a raincheck is applied, any cancellation or date modification of that raincheck will result in total forfeiture of the raincheck.
Once your reservation is finalized, you are financially responsible for the entire booking. Any decrease in the number of days reserved and/or early departure will result in a forfeiture of prepaid nights.
Any cancellation within 30-days of your arrival date will result in a total forfeiture of your deposit. All reservations must be honored regardless of inclement weather. Camp Kernville does not, under any circumstance, issue monetary refunds. You will have chosen to forfeit your payment under any of the following situations: Do not give proper 30-day written cancellation notification, are asked to leave due to not following Park Policy, and/or fail to show up.
• Valid ID of reserved guest must be presented at time of check in. Reservations are nontransferable.
• Check in time is between 3pm and 10pm (no arrivals after 10pm). Check out is before 11am.
• RVs requiring a spot (Pull-in sites) must arrive between 1pm and 3:30pm. *See the Trailer Spot Section of the Park Policy
• Cable TV is NOT offered. WIFI services range from excellent to spotty depending upon location within the park and total overall usage of the service. We do not guarantee availability or that all devices will connect to our WIFI.
• Base site rates are based on 2 adults (children 13 and under are free, six-person max occupancy). Base group sites are based on 2 adults (children 13 and under are free, ten-person max occupancy). Waterfront and Premium site rates are based on 2 adults (children 13 and under are free, eight-person max occupancy). Each person is counted as an occupant regardless of age. *See the Visitor Section of Park Policy
• RV’s must be self-contained and RVIA approved.
• Generators are not allowed to be run on property except in the case of an emergency and with Park approval.
• We do not offer nor allow electric vehicle charging on the premises at this time.
• PETS – See Pet Policy for Restrictions. Pets are not permitted in RV rentals unless unit is designated ‘Pet Friendly.’
*Names of additional adults, registered to or visiting your site, must be provided to the Park. By entering into a reservation agreement and/or by arrival at Camp Kernville, you acknowledge the responsibility to obtain, review, and agree to the terms of the Park Policy and any addendum. Our Park Policy is available in print at Camp Kernville Office and online at www.campkernville.com/Sites.html Policy is subject to change depending on health and safety guidelines.
RESNEXUS TRAVEL PROTECTION –We provide a 100% reimbursement of your booking value minus our Travel Protection fee if an unforeseen illness or health condition should occur up to 14 days prior to Your Arrival date or during Your Stay that prevents You from Attending or completing Your Booking. In addition, You have up to 30 days after Your departure date to apply for Your reimbursement. Evidence such as a Doctor's note of the illness or health condition is required for Your reimbursement. Our Travel Protection is not an insurance policy. It is an extension of Our standard Terms & Conditions of sale and trade. You purchase an upgrade to our standard policies to include the following defined circumstances as outlined, See http://worryfreebookings.com/resnexus.html for all program details.
RV RENTAL AGREEMENT
GENERAL INFORMATION: RVs accommodate up to 6 people (exception Grey Wolf only accommodates 4 people). Each RV is stocked with all kitchenware, necessary appliances, exterior rug, 2 outside chairs, and 2 rolls of RV toilet paper.
RV RENTAL IN SITE WITHOUT SEWER: Placement of an RV rental in a site without sewer is acceptable for a 4-night maximum (may extend additional days upon management approval.) We have restrooms with showers on site and highly recommend you use these facilities to decrease the amount of water used. You must limit the amount of water used during your stay as the unit is to be ‘self-contained’ and is unable to be dumped without charge.
-Grey water dump: We will dump grey water (shower and sink) for $50 per each dump. If you would like to have your tank dumped, you must schedule at the time of check in. All dumps require 24-hour notice. If you require a dump within 24 hours, the convenience charge will be $75 and dependent on availability of maintenance staff.
-Black water dump: If the blackwater tank in your RV Rental must be dumped, you agree to a $250 convenience charge and that you must vacate the unit for 6-hours (dumping black tank requires us to break down, move, dump, and reset trailer). If the unit must be dumped more than once, your card will reflect a $250 charge for each subsequent dump. *This service is only available during normal business hours.
DEPOSIT: At the time of booking, you are required to pay for 100% of the entire stay as well as a $100 cleaning and cancellation deposit.
PETS: We do offer pet friendly RVs (restrictions based on number and size) please inquire at time of booking. There is an applicable cleaning fee charged per pet at time of check-in. See *Pet Policy for complete rules and restrictions.
ADDITIONAL CHARGES:
-After Hours Check-in: $50 *Must be pre-arranged with the office
-Pet Fees: $50/pet *Only applies to Pet Friendly units.
-Grey Water Dump Fee: $50 per dump with 24-hour notice. $75 per dump with less than 24-hour notice. Schedule is subject to maintenance availability.
-Black Water Dump Fee: $250 per dump and only during regular business hours.
-Propane Fee: $50 propane fee charged on reservations with arrivals between November and February. If additional propane tanks are needed in addition to those provided, there is a fee of $50/tank.
CHECK-IN:
-Between 3pm and 5pm (Call for Office Hours) – You will be walked through the basics of the RV rental. It is the Renter’s responsibility to understand the basic mechanics of the RV to avoid any problems.
-After Office Hours – You will incur an after-hours check in convenience charge so we are able to accommodate your arrival and do walk through outside of normal business hours. (Please call in advance for office hours as they fluctuate depending on the season)
-The maximum number of guests permitted in the RV rental is six (6) people inclusive of all minor children. *See Occupancy Section in Park Policy for details.
-Pets are NOT allowed on site unless a Pet Friendly RV has been booked.
CHECK-OUT:
-Prior to check-out: Make sure to clean the unit by wiping down all counters, cooktop, table, refrigerator, sinks, tub/shower, and toilet. Sweep the floor (if RV has carpet, Camp Kernville will vacuum). Wash all kitchenware (pots, pans, dishes, etc.) and replace in cupboards.
-A Camp Kernville employee will inspect the trailer to assure the RV has been returned to us clean and without damage or missing inventory.
*In the event the RV needs cleaning (other than tanks dumped,) you will be charged a minimum of $50.00. If any damage was incurred during your stay, repairs will be deducted from your deposit. If damages exceed the deposit, your credit card on file will be charged the difference.
-RV security deposit may be held for up to 14 business days after check-out.
DISCLAIMER:
-In order to keep the community safe, our local energy company (Southern California Edison) may need to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff (PSPS). Power will remain out for as long as extreme and dangerous weather conditions pose a potential fire risk. In the event a PSPS is enacted, Camp Kernville will not be held financially responsible to refund customer either in part or in total for any loss of utility and/or inconvenience. Camp Kernville RVs are directly plugged in to the electrical system and do NOT run off generators (even in emergency situations).
-In the event that the RV rental requires emergency maintenance or has been damaged prior to your arrival, we will make every effort to provide you with a like RV rental. This change may not result in a cancellation or refund of booking as we do not guarantee specific RV Rentals. If we are unable to provide you with a rental due to unforseen maintenance or damage, Camp Kernville, will refund your full deposit and cannot be held liable for any inconvenience that is caused to you.
RV RENTAL CANCELLATION POLICY:
If you choose to cancel your reservation, we must receive an emailed request 30-days prior to your scheduled arrival date. A raincheck will be issued as your refund in the amount of your deposit minus the $100 RV security deposit. Rainchecks are good for 6-months from the original reservation arrival date, are nontransferable, and not valid over holiday weekends. Once a raincheck is applied, any cancellation or date modification of that raincheck will result in total forfeiture of the raincheck. Once your reservation is finalized, you are financially responsible for the entire booking. Any decrease in the number of days reserved and/or early departure will result in a forfeiture of prepaid nights.
Any cancellation within 30-days of your arrival date will result in a total forfeiture RV rental deposit. You will be refunded the security deposit of $100. All reservations must be honored regardless of inclement weather. Camp Kernville does not, under any circumstance, issue monetary refunds. You will have chosen to forfeit your payment under any of the following situations: Do not give proper 30-day written cancellation notification, are asked to leave due to not following Park Policy, and/or fail to show up.
• Valid ID of reserved guest must be presented at time of check in. Reservations are nontransferable.
• Check in time is between 3-5pm (or by appointment). No arrivals after 10pm. Check out is before 11am.
• Cable TV is NOT offered. WIFI services range from excellent to spotty depending upon location within the park and total overall usage of the service. We do not guarantee availability or that all devices will connect to our WIFI.
• Base site rates are based on 2 adults (children 13 and under are free, six-person max occupancy). Base group sites are based on 2 adults (children 13 and under are free, ten-person max occupancy). Waterfront and Premium site rates are based on 2 adults (children 13 and under are free, eight-person max occupancy). Each person is counted as an occupant regardless of age. *See the Visitor Section of Park Policy
• RV’s must be self-contained and RVIA approved.
• Generators are not allowed to be run on property except in the case of an emergency and with Park approval.
• We do not offer nor allow electric vehicle charging on the premises at this time.
• PETS – See Pet Policy for Restrictions. Pets are not permitted in RV rentals unless unit is designated ‘Pet Friendly.’
*Names of additional adults, registered to or visiting your site, must be provided to the Park. By entering into a reservation agreement and/or by arrival at Camp Kernville, you acknowledge the responsibility to obtain, review, and agree to the terms of the Park Policy and any addendum. Our Park Policy is available in print at Camp Kernville Office and online at www.campkernville.com/Sites.html Policy is subject to change depending on health and safety guidelines.
RESNEXUS TRAVEL PROTECTION –We provide a 100% reimbursement of your booking value minus our Travel Protection fee if an unforeseen illness or health condition should occur up to 14 days prior to Your Arrival date or during Your Stay that prevents You from Attending or completing Your Booking. In addition, You have up to 30 days after Your departure date to apply for Your reimbursement. Evidence such as a Doctor's note of the illness or health condition is required for Your reimbursement. Our Travel Protection is not an insurance policy. It is an extension of Our standard Terms & Conditions of sale and trade. You purchase an upgrade to our standard policies to include the following defined circumstances as outlined, See http://worryfreebookings.com/resnexus.html for all program details.
CAMPSITE & RV RENTAL AGREEMENT
GENERAL INFORMATION: RVs accommodate up to 6 people (exception Grey Wolf only accommodates 4 people). Each RV is stocked with all kitchenware, necessary appliances, exterior rug, 2 outside chairs, and 2 rolls of RV toilet paper.
RV RENTAL IN SITE WITHOUT SEWER: Placement of an RV rental in a site without sewer is acceptable for a 3-night maximum (may extend additional days upon management approval.) We have restrooms with showers on site and highly recommend you use these facilities to decrease the amount of water used. You must limit the amount of water used during your stay as the unit is to be ‘self-contained’ and is unable to be dumped without charge.
-Grey water dump: We will dump grey water (shower and sink) for $50 per each dump. If you would like to have your tank dumped, you must schedule at the time of check in. All dumps require 24-hour notice. If you require a dump within 24 hours, the convenience charge will be $75 and dependent on availability of maintenance staff.
-Black water dump: If the blackwater tank in your RV Rental must be dumped, you agree to a $250 convenience charge and that you must vacate the unit for 6-hours (dumping black tank requires us to break down, move, dump, and reset trailer). If the unit must be dumped more than once, your card will reflect a $250 charge for each subsequent dump. *This service is only available during normal business hours.
DEPOSIT: At the time of booking, you are required to pay for 100% of the entire stay as well as a $100 cleaning and cancellation deposit.
PETS: We do offer pet friendly RVs (restrictions based on number and size) please inquire at time of booking. There is an applicable cleaning fee charged per pet at time of check-in. See *Pet Policy for complete rules and restrictions.
ADDITIONAL CHARGES:
-After Hours Check-in: $50 *Must be pre-arranged with the office
-Pet Fees: $50/pet *Only applies to Pet Friendly units.
-Grey Water Dump Fee: $50 per dump with 24-hour notice. $75 per dump with less than 24-hour notice. Schedule is subject to maintenance availability.
-Black Water Dump Fee: $250 per dump and only during regular business hours.
-Propane Fee: $50 propane fee charged on reservations with arrivals between November and February. If additional propane tanks are needed in addition to those provided, there is a fee of $50/tank.
CHECK-IN:
-Between 3pm and 5pm (Call for Office Hours) – You will be walked through the basics of the RV rental. It is the Renter’s responsibility to understand the basic mechanics of the RV to avoid any problems.
-After Office Hours – You will incur an after-hours check in convenience charge so we are able to accommodate your arrival and do walk through outside of normal business hours. (Please call in advance for office hours as they fluctuate depending on the season)
-The maximum number of guests permitted in the RV rental is six (6) people inclusive of all minor children. *See Occupancy Section in Park Policy for details.
-Pets are NOT allowed on site unless a Pet Friendly RV has been booked.
CHECK-OUT:
-Prior to check-out: Make sure to clean the unit by wiping down all counters, cooktop, table, refrigerator, sinks, tub/shower, and toilet. Sweep the floor (if RV has carpet, Camp Kernville will vacuum). Wash all kitchenware (pots, pans, dishes, etc.) and replace in cupboards.
-A Camp Kernville employee will inspect the trailer to assure the RV has been returned to us clean and without damage or missing inventory.
*In the event the RV needs cleaning (other than tanks dumped,) you will be charged a minimum of $50.00. If any damage was incurred during your stay, repairs will be deducted from your deposit. If damages exceed the deposit, your credit card on file will be charged the difference.
-RV security deposit may be held for up to 14 business days after check-out.
DISCLAIMER:
-In order to keep the community safe, our local energy company (Southern California Edison) may need to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff (PSPS). Power will remain out for as long as extreme and dangerous weather conditions pose a potential fire risk. In the event a PSPS is enacted, Camp Kernville will not be held financially responsible to refund customer either in part or in total for any loss of utility and/or inconvenience. Camp Kernville RVs are directly plugged in to the electrical system and do NOT run off generators (even in emergency situations).
-In the event that the RV rental requires emergency maintenance or has been damaged prior to your arrival, we will make every effort to provide you with a like RV rental. This change may not result in a cancellation or refund of booking as we do not guarantee specific RV Rentals. If we are unable to provide you with a rental due to unforseen maintenance or damage, Camp Kernville, will refund your full deposit and cannot be held liable for any inconvenience that is caused to you.
If we are unable to provide you with a rental, Camp Kernville, will refund your full deposit and cannot be held liable for any inconvenience that is caused to you.
RV RENTAL AND CAMPSITE CANCELLATION POLICY:
If you choose to cancel your reservation, we must receive an emailed request 30-days prior to your scheduled arrival date. A raincheck will be issued as your refund in the amount of your deposit minus a $20 camp site cancellation fee and $100 RV security deposit. Rainchecks are good for 6-months from the original reservation arrival date, are nontransferable, and not valid over holiday weekends. Once a raincheck is applied, any cancellation or date modification of that raincheck will result in total forfeiture of the raincheck.
Once your reservation is finalized, you are financially responsible for the entire booking. Any decrease in the number of days reserved and/or early departure will result in a forfeiture of prepaid nights.
Any cancellation within 30-days of your arrival date will result in a total forfeiture of camp site deposit AND RV rental deposit. You will be refunded the security deposit of $100. All reservations must be honored regardless of inclement weather. Camp Kernville does not, under any circumstance, issue monetary refunds. You will have chosen to forfeit your payment under any of the following situations: Do not give proper 30-day written cancellation notification, are asked to leave due to not following Park Policy, and/or fail to show up.
• Valid ID of reserved guest must be presented at time of check in. Reservations are nontransferable.
• Check in time is between 3-5pm (or by appointment). No arrivals after 10pm. Check out is before 11am.
• Cable TV is NOT offered. WIFI services range from excellent to spotty depending upon location within the park and total overall usage of the service. We do not guarantee availability or that all devices will connect to our WIFI.
• Base site rates are based on 2 adults (children and under are free, six-person max occupancy). Waterfront and Premium site rates are based on 2 adults (children 13 and under are free, eight-person max occupancy). Each person is counted as an occupant regardless of age. *See the Visitor Section of Park Policy
• Base site rates are based on 2 adults (children under 6-years of age are free, six-person max occupancy). Base group sites are based on 2 adults (children 13 and under are free, ten-person max occupancy). Waterfront and Premium site rates are based on 2 adults (children under 6-years of age are free, eight-person max occupancy). Each person is counted as an occupant regardless of age. *See the Visitor Section of Park Policy
• Generators are not allowed to be run on property except in the case of an emergency and with Park approval.
• We do not offer nor allow electric vehicle charging on the premises at this time.
• PETS – See Pet Policy for Restrictions. Pets are not permitted in RV rentals unless unit is designated ‘Pet Friendly.’
*Names of additional adults, registered to or visiting your site, must be provided to the Park. By entering into a reservation agreement and/or by arrival at Camp Kernville, you acknowledge the responsibility to obtain, review, and agree to the terms of the Park Policy and any addendum. Our Park Policy is available in print at Camp Kernville Office and online at www.campkernville.com/Sites.html
Policy is subject to change depending on health and safety guidelines.
RESNEXUS TRAVEL PROTECTION –We provide a 100% reimbursement of your booking value minus our Travel Protection fee if an unforeseen illness or health condition should occur up to 14 days prior to Your Arrival date or during Your Stay that prevents You from Attending or completing Your Booking. In addition, You have up to 30 days after Your departure date to apply for Your reimbursement. Evidence such as a Doctor's note of the illness or health condition is required for Your reimbursement. Our Travel Protection is not an insurance policy. It is an extension of Our standard Terms & Conditions of sale and trade. You purchase an upgrade to our standard policies to include the following defined circumstances as outlined, See http://worryfreebookings.com/resnexus.html for all program details.
